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How do I wash and take care of my Mme L'Ovary?
Mme L'Ovary washes like normal panties, except that you have to do 1 more step: rinse with cold water. It's as simple as that! See the maintenance guide for details
What about the smell?
Strong odours are produced when blood comes into contact with synthetic materials such as plastic. The chemical reaction between our blood and the chemical components contained in sanitary pads or tampons is therefore responsible for the sometimes strong or unpleasant odours. We must not above all, associate our menstrual blood with foul-smelling garbage & embarrassing waste!
When blood comes into contact with natural fibres such as cotton, the smell is much more mild and neutral.
Therefore, we say that odours are not to be feared when you're wearing Mme L'Ovary.
Should the panties be washed before the first use?
Yes, washing your panties before you use them for the first time is always preferable (due to handling during the production process and placing them in the carrier bags).
How do I choose the right panty size?
On each item in the store, you can find a size guide that shows the measurements associated with each size.
Why is Mme L'Ovary unique?
Each Mme L'Ovary daytime panty includes 3 removable pads that keep you dry all day long, using the same panty. Removable pads can be changed throughout the day, according to your "flow".
In other words, 1 Mme L'Ovary daytime panty is the equivalent of 3 menstrual panties of another brand.
It's a practical and affordable advantage, signed Mme L'Ovary.
If I'm already using the cup, do I really need Mme L'Ovary?
Yes, absolutely.
Mme L'Ovary is the menstrual cup's best friend: and its ideal addition (or even a replacement!)
Our panties allow you to choose the times when your want to let your menstrual cycle flows naturally, without having a "foreign object" holding the blood inside (which can be liberating and help reduce menstrual cramps).
In addition, even if you wear the cup continuously, it is good to have an alternative for the night (and give your body a "break").
According to Health Canada and several gynecologists, the menstrual cup should not remain inside the vagina for more than 4 to 6 hours. Something to keep in mind!
For more information on why you should consider menstrual panties even if you are a fan of the menstrual cup: click here!
How many panties will I need to cover my cycle?
The best answer is : It depends
on the duration of the menstruations
on the flow
(light, moderate, abondant, very abondant?)
On your lifestyle (working from home? at the office?)
of your habits (wash right away, 1 time laundry?)
Your budget
What is the lifespan of my Mme L'Ovary panties?
They have the same life span as your "normal" panties, but the difference is that you'll wear them once a month (or maybe two times if you wear them twice in the same week).
Hand-washing increases their life span. If you take good care of them, they should be effective... for many years!
I've already placed my order but I want to make a change! How do I do that? Is it too late?
In case of errors, if the order has not been sent yet, you can still make a change.
Contact us (rapidly!) to [email protected]
What is the delivery time?
Estimated delivery time
Quebec: 3-5 days
Canada and USA: 1 week
Europe: 2 weeks
I don't see any taxes on your products. Is that normal?
Yes, it is. We are proud to announce that feminine menstrual products (including Mme L'Ovary's products) are now TAX-FREE in Canada.
For further information, here is the law on the DETAXATION OF FEMALE HYGIENE PRODUITS:
"As of July 1, 2015, the GST and QST will no longer apply to products marketed exclusively for feminine hygiene. The supply of sanitary pads, tampons, sanitary belts, menstrual cups, or other similar products will therefore be zero-rated."
Can I get a grant for my purchase?
Yes! Depending on where you live, your municipality may offer a subsidy to reimburse a portion of your purchases of sustainable feminine hygiene products, which includes Mme L'Ovary.
Find more information about these grant programs:
What is the return and guarantee policy?
Our return policy allows you to exchange unworn and unwashed items.
Read our terms and conditions on our Return Policy page.
The L'Ovary panties were made withlots of care, expertise and love(of course !) to answer to your needs and desires. However, if there is any aspect that you feel we can improve, please share your experience with us and we will fix it in the best possible way.
Is Mme L'Ovary made of organic cotton?
We offer removable 100% organic cotton pads,they are not dyed and are made specifically for women who are sensitive to dyes.
We are very careful about the fabrics we choose, but they are not organic. A 100% organic panty would cost more and our goal is to make it accessible to as many women as possible! We plan to offer a 100% organic option in the future.
Do your fabrics contain silver nanoparticles?
No, we made a choice not to use chemical processes that treat tissue with metal nanoparticles.
Unlike other brands of menstrual panties, we prefer to avoid these procedures because there are no studies yet that prove that there is no risk to consumer health.
I have sensitive skin and problems related to black tissue. What are the panties made of? Are they going to irritate me?
The panties are made of 94% cotton and 6% lycra. For women who are very sensitive and have skin irritation related to dyes in underwear, we recommend opting for our dye-fee removable pads made of 100% organic cotton.
Where are they made? Is it Quebecois?
Mme L'Ovary, is a Quebec-based initiative with a commitment to being ENVIRONMENTALLY RESPONSIBLE and ETHICAL.
We design everything in Quebec, and then we go to the city of Medellin in Colombia (nicknamed the "capital of panties" due to the expertise of its seamstresses!), for the manufacturing that is managed and supervised by ourselves on site, in a workshop that meets ethical, social, and environmental standards.
Can I use them if I have a heavy flow?
Yes! Mme L'Ovary panties are designed for all types of flows. The difference is that women who have heavy flows will change their removable pad more often than women with moderate or light flows.
Mme L'Ovary is a personal tool. Everyone has to learn how to use it according to their flow and lifestyle for optimal comfort.
How much can the panties and pad absorb compared to a tampon or a sanitary pad?
Each removable Mme L'Ovary pad inserted into the panties absorbs as much as a regular sanitary pad.
Worn alone, the panty also has an absorption capacity equivalent to a panty liner, which adds an extra layer of protection.
What makes the panties so absorbent?
We used different types of fabrics in a precise order and design to create maximum absorption We've used different types of fabrics in a specific order and design to ensure maximum absorption.
Our panties are made of, among other things, cotton, fleece, PUL(a material also used in cloth diapers), and absorbent fabrics.
DAY :
The day model has an integrated protection that is equivalent to a panty liner. However, the pocket inside the panty allows you to add removable pads and thus increase the level of protection to the equivalent of a MAXI sanitary pad. You can change the sanitary pads as needed during the day.
NIGHTIME :
The night panties can be used on their own, just as they are. Absorbent fabrics are sewn directlyinside the panties. The absorption surface is larger and protects you both behind and in front. Whether you sleep on your back or on your stomach, you can sleep on both sides... it absorbs the equivalent of a MAXI sanitary pad.
Go to our page HOW DOES IT WORK? To learn more about the use and components of our products.
Can Mme L'Ovary panties be used for incontinence or minor bladder incidents?
Mme L'Ovary panties can be used in cases of mild incontinence (for any little oops!).However, they are not suitable for severe urinary incontinence.
I live abroad. Can I still place an order?
Yes, of course! We deliver to North America and Europe.
What currencies do you accept?
On the website, several currencies are available.. At the time of payment, the selected currency will be converted to Canadian dollars based on the current exchange rate.
Does the purchase price cover customs taxes for international customers?
Our prices do not include local taxes, customs duties, brokerage fees, or VAT. Be sure to inquire about the applicable fees in your country in case your package is held at customs.
We recommend that you take these possible costs into account before placing your order.
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